This is a Certificate Program – 20 Hours of Professional Development will be Awarded
Important Note 请留意:
The registration for both cohort sessions (09:00 - 12:00, and 13:00 - 16:00) are now full.
Thank you for your support!
第一班(09:00 - 12:00)和第二班 (13:00 - 16:00) 的登记名额已满。谢谢你们的支持！
IMPORTANT NOTE TO PARTICIPANTS
Email communication before the course start date
Emails related to this Online PD Program will be sent from firstname.lastname@example.org. Please immediately add this email sender to your safe sender list.
Approximately 2-weeks before the start of the course, participants will be emailed a course introduction, instructions for how to participate and a pre-course survey and readings, if applicable. If you do not receive this email please let us know.
If you want to make an educator cringe, use the word customer when referring to students or parents. No educator wants to think of their school as a business, but when we focus on what good customer service is, we all want to be treated like a customer, especially staff. Customers are traditionally defined as someone buying a product or service from an organization based on its perceived value or reputation. The value and reputation are directly affected by how everyone connected to that organization are treated.
If you want to increase the real value and benefit of working and learning at your school then you need to accept that we are all working in service to each other for the purpose of realizing the Vision and Mission of our schools.
Who is this experience for?
Mandarin speaking administrators, teachers, and academic/non-teaching support staff