Intercultural and Service Leadership for Business and HR Managers
International School of Tianjin
March 20-21, 2020



Note: This workshop will be facilitated in Mandarin Chinese.


Workshop Outline


International Schools present a challenging work environment for Non-Academic Leaders, many of which have never taught in a school nor interfaced with such a culturally diverse community.

Over-Arching Goal: By the end of the workshop, participants will leave with the understanding and confidence to facilitate positive and productive relationships with staff and parents.

Target Audience: This workshop will be facilitated in Mandarin Chinese. Workshop content is being developed for Business Managers and Human Resource Managers. Finance and Operational Managers are also encouraged to participate as the Peer Coaching (Job-a-Likes) sessions planned for Day 1 and Day 2 will likely touch on topics of interest to their role.

Workshop Topics:
  • Intercultural Leadership
    • Topics will include administrating, motivating and communicating with expatriate staff
    • We will introduce a Workplace Management Behavior Assessment tool, DiSC, to help participants develop awareness of their working and communication priorities and how to influence stakeholders that have conflicting priorities.

  • Servant Leadership
    • Making the back-office more customer service oriented.
    • Identifying strategies for how the back office can support the school mission.

  • Peer Coaching
    • Participants will use a coaching protocol to explore Job-a-like topics identified in the pre-workshop survey. Topics will be announced 2 weeks before the workshop so that participants can prepare to contribute to discussions that may include, but not be limited to: Negotiating Benefit Packages, Recruitment, Taxes and Housing.

Speaker Bio


Henry Wong, in addition to being an accomplished editor on interpersonal relationships, he is one of the few Administrators that have served in both academic and non-academic roles in a school. This is his sixteenth year working in international schools based in Singapore, China, and the US. His administrative positions have included Senior Admissions and Marketing Manager, Business Administration Director and Co-head. Henry is currently serving as the Head of Business Administration for Day Star Academy’s two campuses, supporting the Ivy Education Group with their expansion into K-12 education.

Henry worked in three international schools and one bilingual school with student populations ranging from 250 to 1300. His responsibility in the international schools was to oversee and provide leadership for non-academic functions, which included the Admissions & Marketing, Finance, Human Resources, Public Relations, IT Help Desk, Facilities Management, Auxiliary Services, Procurement, and Inventory departments. These schools had very culturally diverse teaching and family populations. All the schools are accredited by associations of schools and colleges (US) and the three international schools are authorized by IBO.

Henry obtained his bachelor’s degree at Biola University, California, majoring in Organizational Leadership. After acquiring his master’s degrees in Education at Pepperdine University, and Intercultural Studies with an emphasis in International Business at Biola University, he took up an instructor position at Tianjin University of Technology in China. He taught two subjects – Intercultural Communication and International Trade. In addition, he taught Mathematics to middle school students for two years. He also received a multiple subject teaching credential with a supplementary authorization in Business Studies from the State of California..


2-Day Agenda


Workshop will commence at 8:30am and finish by 4:30pm. There will be two 15-minute breaks and a 60-minute lunch break.

Details will be available soon.

Host School



International School of Tianjin
No. 22 Weishan Nan Road, Shuanggang, Jinnan District, Tianjin 300350, China
Tel: 86 22 2859 2001


Click here for location map and taxi card



Hotel Reservation


The host school has recommended the following hotels:

Crowne Plaza Tianjin Meijiangnan
East to South Youyi Road, Xiqing District, Opposite to Tianjin Meijiang Convention Center, Tianjin 300221, Mainland China
Tel: 86 022 5857 6666
Note: This hotel closest to school but there are no restaurants or other conveniences located nearby. This hotel is 15-20 minutes from the school by taxi.


The St. Regis Tianjin
158 Zhangzizhong Road, He Ping District, Tianjin 300041 China
Tel: +86 22 5830 9999
Note: This hotel is downtown and on the river and a nice location with lots of restaurants and shopping etc. (also right next to Tianjin Train Station and only 25 minutes from the Airport). This hotel is 30-40 minutes by taxi from the hotel.



Notes with hotel reservation:
  • You need to make your own hotel reservation (or for your colleagues who are going to attend the workshop).
  • Transportation will not be provided during the workshop days. You and/or your colleague who registered the workshop will receive a notification email approximately a week before the conference with workshop information and direction to the host school.

Register Here!